Frequently asked questions

Section 1

All funds for a current payroll, including tax liabilities, are deducted one day prior to the check date.

Yes. epayPayroll allows your organization to have multiple contacts. Typically a company will identify a Payroll Administrator (responsible for running payroll) and a Payroll Approver when we setup your company.

Yes. The Payroll calendar may be adjusted via the website. Just go to the Company section, click on “Schedule” and follow the on-screen instructions.

Click on this link for your payroll setup http://www.epaypayroll.com/images/1302025863_Payroll_Package_Set-up_forms.pdf

These documents will help facilitate future tax filings and payments. If you have any questions, please call Payroll Specialist at 1-866-340-8132 for assistance, or send an email with your request to help@epaypayroll.com .

Epaypayroll will process payroll tax filings for the periods in which our services were used. If you need help on filing and paying prior period contact epaypayroll 1-866-340-8132 or send an email with your request to help@epaypayroll.com

Yes. Within our Employee Payroll Data screen you may make adjustments to pay whether they are additional pay adjustment or one-time deductions. If you need further assistance, please call your payroll specialist at 1-866-340-8132, or send us an email to help@epaypayroll.com

Yes. We can handle a range of by InstantSavings job classifications levels that allows you to report payroll information for different departments, divisions and/or locations. This enables you to get a handle on labor expense allocations.

Click on this link to see sample reports http://platinumpay.net/demo/reports.htm
Other reports are being evaluated and prioritized for development based on customer input. If you have a specific report you would like to see, please call your payroll specialist at 1-866-340-8132, or send an email with your request to help@epaypayroll.com

Yes. Epaypayroll offers our customers the ability to download summary level payroll data for use in QuickBooks. By using our QuickBooks Data Export, customers can easily update their QuickBooks software by downloading a payroll data file that they can import each pay period.
At this time, payroll data cannot be directly exported into Excel or Quicken.

Yes. Within the Employee Information screen, you will be able to adjust the rate at which each employee earns paid time off such as vacation, sick and personal time. You also have the ability to set a maximum number of accrued days per employee.

Yes. You can add Additional Checks or Bonus Checks within the same pay cycle. From the “Payroll Entry” screen, select “Add Additional Checks” and follow the on-screen instructions. For additional assistance with adding checks, please call Payroll Specialist at 1-866-340-8132, or send an email to help@epaypayroll.com

Yes. For additional assistance with running an extra payroll, please call Payroll Specialist at 1-866-340-8132 or send an email to help@epaypayroll.com

Yes. If your printer jams when printing a paycheck, or if the paycheck becomes smudged or illegible during printing, you may reprint the check. Our system prompts you to re-enter the check number if there is a printing error. Therefore, your check number sequence will not be affected.

Don’t forget to void and/or destroy the original mis-printed piece of paper.

You can submit an application for a federal Employer Identification Number Form (SS-4) to the Internal Revenue Service . Download Application

Epaypayroll offers our customers the ability to download summary level payroll data for use in QuickBooks. By using our QuickBooks Data Export, customers can easily update their QuickBooks software by downloading a payroll data file that they can import each pay period.

You can order blank checks Laser Check Stock from epaypayroll call your payroll specialist at 1-866-340-8132

Section 2

It’s the simplest, most reliable and economical payroll service available today. Epaypayroll is the one of the payroll service to fully leverage the Internet for every aspect of the payroll process, saving time for both the employer and employees. The end result? You can process your payroll in a fraction of the time, at a fraction of the cost, of your current method. In fact, most payrolls can be processed in under 5 minutes.

With Epaypayroll, you can get your, on line employee timekeeping, HR services, and employee back ground check, entity setup such as Corporation, LLC,LLP.

Absolutely not. In fact, you retain “hands-on” control of the major aspects of distributing and processing payroll without the hassles. With Epaypayroll, you no longer have to depend on courier services, third-party data handlers, or employees whereabouts on payday.

It’s quite simple. Enter your payroll information once at our secure Web site (or call/fax us, and we’ll do it for you). Tax and other deductions are calculated, and deposits are automatically made for you. From then on, completing each payroll is no more than a few clicks away. Employees are paid by direct deposit and receive e-mail a password protected to view their pay stub.

Certainly. You have the option of offering your employees a “paperless” check via e-mail and our secure Web site. Or if they prefer, you can print out a physical check and stub in your office using your local printer.

Epaypayroll automatically calculates, deducts, pays and files all taxes including federal, state and local. Once you enter your payroll data, we’ll handle the tax calculations, deductions and filings. We then deposit them into the appropriate government accounts. It’s that simple.
Epaypayroll is an authorized IRS e-file for Business Provider.

Our payroll specialist will do all the initial setup to make sure your payroll processed correctly, will walk you through every step of the process online. Once you’re set up, that’s it. All you need is your web browser and an Internet connection. Then, all it takes is a few clicks of your mouse and your payroll is done. Just think, now you can process your payroll in under 5 minutes — and move on to other business!

No. All you need is a web browser and an Internet connection, and you’re in business. That’s it! There is no software to install, upgrade or maintain.

Yes. In fact, it’s guaranteed accurate. We guarantee that you will never pay an IRS penalty, assuming you provide accurate information. We also guarantee your complete satisfaction. If you’re not satisfied with any aspect of Epaypayroll, you can cancel your service anytime. You are not locked into a long term contract.

Call us 1-1866-340-8132 or visit us on the web and click on contact us, payroll specialist will call you and give you accurate price before you waste one single minute of your time.

Epaypayroll leverages the power of the Internet. We have cut out the traditional costs associated with processing payroll: checks, pay stubs and reports are now delivered electronically instead of physically. We pass these savings on to you.

Reliability and security are top priorities. We protect your data with the same care a bank uses to protect its deposits. Your data is secured behind Kevlar-lined walls, bulletproof glass and 24-hour security guards. All data transactions are authenticated by VeriSign TM — the leader in e-commerce security — and our Web site is secured with 128-bit encryption, a secure socket layer and Microsoft cluster redundant architecture.

It’s easy. Simply call us at 1-866-340-8132. We’ll have you up and running immediately.

You can reach our customer support team by phone at 1-866-340-8132 or by email at help@epaypayroll.com . They can give you the answers you need quickly.

Payroll Solution Finder

Payroll Solution Finder

Payroll Solution Finder

Payroll Solution Finder

Payroll Solution Finder

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